Reference

Terms That Cover Your idv88 Account

These terms set out what you agree to when you open and use your idv88 account, including how deposits via DANA, OVO, and GoPay are handled and what applies in eligible regions under local law.

Account eligibility rulesDANA, OVO, GoPay deposit termsJurisdiction-dependent accessAccount suspension conditionsRule update process

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HOW WE OPERATE

How idv88 Handles Your Account and Data

We hold account data only as long as needed to maintain your account and meet any legal obligations that apply in eligible regions. You can request a copy of the data we hold, ask us to correct inaccuracies, or close your account through the account settings page at any time. Security on your account uses session-based authentication; if you notice activity you did not authorise, contact support immediately and we will suspend access while we investigate.

Data Retention

We keep your account records for the period required under applicable law. Once your account is closed, data is deleted or anonymised according to our internal retention schedule.

Account Security

Your session is protected with credential-based authentication. We never ask for your password by chat or email — treat any such request as suspicious and report it.

Cookies and Tracking

We use session cookies to keep you logged in across pages and analytics cookies to understand how the platform performs. You can adjust cookie preferences in your browser settings.

Change Requests

To update personal details, correct account information, or request data removal, go to account settings or contact support via live chat with your registered wallet details ready.

What These Terms Actually Cover

idv88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By accessing idv88, you confirm you meet the age and eligibility requirements set by the laws of your region and that access is permitted where you are. These terms apply to all account activity — registration, wallet top-ups, withdrawals, and how you interact with any game

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or service on the platform. Deposits processed through DANA, OVO, or GoPay are subject to the transaction rules shown at the point of payment; we do not control the e-wallet provider's own processing policies. Your account is personal and non-transferable — sharing access or credentials is
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a breach of these terms. We may update these terms at any time; continued use of your account after a change is posted means you accept the updated version. If any section of these terms conflicts with local law in your region, that section applies only
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to the extent permitted. Where local law restricts access, availability depends on your jurisdiction entirely. Players in Bekasi and elsewhere in Indonesia should confirm that access aligns with local regulations before using the platform.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT

Reach Us About These Terms

If something in these terms is unclear, or you need to flag a concern about your account, our support team handles queries directly. We cover account-related questions, wallet verification issues with DANA, OVO, or GoPay, and requests to clarify how a specific rule applies to your situation.

Team online

Live Chat

Start a live chat session directly from the account page. It is the quickest path for questions about specific terms clauses or wallet eligibility disputes.

Email Support

Send a detailed message if your query involves account documents, suspension notices, or a formal request to review how a term was applied to your account.

Help Centre

Our help centre covers common terms questions — account limits, withdrawal holds, DANA and OVO transaction rules — with step-by-step answers you can check any time.

Common Questions About These Terms

These answers cover the situations we hear about most — from how rule changes are communicated to what happens if a payment is disputed. If your question is not here, live chat is open for account-specific queries.

We post an update notice on the platform when terms change. Logging in after a change is posted counts as acceptance, so check the terms page if you see a change notification on your account.

Yes. All deposits — whether via DANA, OVO, or GoPay — are covered by these terms. The e-wallet provider's own rules also apply to the transaction on their end, independently of our terms.

No. Your account is for your use only. Sharing login credentials or allowing another person to operate your account is a breach of these terms and may result in account suspension.

Where local law in Indonesia or your eligible region overrides a specific clause, that clause applies only to the extent the law permits. Access itself depends on whether it is allowed under local law.

Contact support via live chat or email with your registered account details. We will verify your identity first, then send the data within the timeframe required under applicable data rules.

Credential sharing, providing false registration details, or attempting to manipulate a transaction — including wallet chargebacks without a valid dispute — are all grounds for suspension under these terms.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms That Cover Your idv88 Account

How idv88 Handles Your Account and Data

Data Retention

Account Security

Cookies and Tracking

Change Requests

Reach Us About These Terms

Live Chat

Email Support

Help Centre

Common Questions About These Terms

01 How will I know if the terms have changed?

02 Do these terms apply to deposits I make with DANA or OVO?

03 Can I share my account with someone else?

04 What happens if a term conflicts with local law where I am?

05 How do I request a copy of the data idv88 holds on my account?

06 What can get my account suspended under these terms?

Terms & Conditions

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